Privacy Policy

1. Introduction

At Science of Hauntings (“we,” “us,” or “our”), accessible at scienceofhauntings.com, we are firmly committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data across our website and services. We handle your personal data with the highest degree of care and in full accordance with applicable data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of This Policy and Controller Role

This Privacy Policy applies to personal data collected by Science of Hauntings through our website, mobile platforms, and any related services or communications. As the data controller, Science of Hauntings determines the purposes and means of processing your personal data. If you have any questions about this policy, please contact us at [email protected].

3. Categories of Personal Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Includes information about how you use our website, such as browser type, IP address, session duration, visited pages, and referring URLs.

b. Account Data
Includes personal details provided when you create an account with us, such as your full name, mailing address, email address, and telephone number.

c. Profile Data
Includes preferences, purchase history, user behavior, feedback, and interaction with various features of the website.

d. Communication Data
Includes messages you send to us, including support requests, feedback, contact form submissions, email correspondence, and communication preferences.

e. Technical Data
Includes information about your device, hardware model, operating system, browser settings, language preferences, and system configurations.

f. Transaction Data
Includes payment details and order fulfillment information such as billing address, item purchased, and delivery status. We do not store full payment card details, which are processed securely by our third-party providers.

g. Preference Data
Includes your choices relating to marketing communication, areas of interest, content topics, and opt-in or opt-out status for newsletters and notifications.

4. Legal Bases for Processing Personal Data

We process your personal data pursuant to one or more of the following legal grounds:

– Your Consent: Where you have given clear and explicit consent to the processing of your data (e.g., subscribing to a newsletter).
– Contractual Necessity: Where processing is necessary for the performance of a contract between you and Science of Hauntings.
– Legal Obligation: Where processing is required to comply with a legal or regulatory obligation.
– Legitimate Interests: Where we process your data for our legitimate business interests, provided that such interests do not override your fundamental rights and freedoms (e.g., to improve our website or defend legal claims).

5. Your Data Protection Rights

Depending on where you reside, you may have the following rights under GDPR and/or CCPA:

– Right of Access: You have the right to request access to your personal data held by us.
– Right of Rectification: You may request correction of inaccurate or incomplete information.
– Right of Erasure (“Right to Be Forgotten”): You can request deletion of your data in circumstances allowed by law.
– Right to Restrict Processing: You may ask us to suspend or limit the processing of your data.
– Right to Data Portability: You may obtain a copy of your personal data in a commonly used, machine-readable format.
– Right to Object: You have the right to object to the processing of your data in certain circumstances.
– Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement comprehensive security controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

– Data encryption both in transit and at rest
– Role-based access controls and authentication protocols
– Ongoing monitoring of our network and infrastructure
– Regular data backups and secure storage
– Staff training and internal data protection policies

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection through the use of Standard Contractual Clauses or compliance with other legal mechanisms recognized under GDPR. For data transfers involving U.S.-based processors, we ensure that such parties are compliant with relevant data adequacy standards.

8. Data Retention

We retain personal data for only as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Retained for 12 months for analytics and performance optimization
– Account Data: Retained for the duration of the user relationship and 6 years thereafter for legal compliance
– Profile and Communication Data: Retained for 3 years after final interaction or resolution
– Transaction Data: Retained for 7 years for financial and audit purposes
– Preference Data: Retained until consent is withdrawn or preferences are updated

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience on scienceofhauntings.com. Our usage includes:

– Essential Cookies: Necessary for site functionality and user authentication
– Functional Cookies: Remember your preferences and settings
– Analytics Cookies: Collect data on user behavior for performance improvement (e.g., Google Analytics)
– Performance Cookies: Optimize website speed and responsiveness

10. Cookie Management and Consumer Rights Under GDPR & CCPA

You have the right to manage and control cookies. Upon your first visit to the site, a consent banner allows you to accept or reject non-essential cookies. You can also adjust cookie preferences through your browser settings or by clicking a dedicated privacy settings link found on our website.

Under GDPR and CCPA, you may:

– Request to see what data has been collected by cookies
– Revoke consent and disable cookies at any time
– Opt out of the sale or sharing of your personal information

11. Special Protections for Children

Our website is not directed to individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we become aware that such data has been collected, we will take immediate steps to delete it. If you believe we have collected information from a child, please contact us at [email protected].

12. Policy Updates and Notification

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advancements. Any substantive modifications will be communicated via our website, and where appropriate, directly to you via provided contact methods.

13. Contact

If you have any questions about this Privacy Policy, your rights under GDPR or CCPA, or if you wish to exercise any applicable data rights, please contact us at:

Email: [email protected]
Website: scienceofhauntings.com

We are committed to full compliance with all applicable privacy laws and welcome any inquiries or concerns regarding your personal data.